1. How We Collect Your Personal Information
To provide the Services, we collect personal information about you from a variety of sources. The information that we collect and use varies depending on how you interact with us.
- Contact details: Name, address, phone number, and email.
- Order information: Billing/shipping address, payment confirmation, email, and phone number.
- Account information: Username, password, and security questions.
- Customer support: Information you choose to include in communications with us.
We also automatically collect Usage Data (IP address, device info, browser info) via cookies and pixels, and obtain information from vendors like Shopify and payment processors.
2. How We Use Your Personal Information
- Providing Products and Services: To process payments, fulfill orders, manage accounts, and facilitate returns/exchanges.
- Marketing and Advertising: To send promotional communications and show tailored advertisements.
- Security and Fraud Prevention: To detect and investigate fraudulent or malicious activity.
- Communication: To provide customer support and improve our Services.
3. Cookies
We use Cookies to power and improve our Site (including remembering your actions and preferences). For specific information about Shopify-powered cookies, see Shopify Cookies.
4. How We Disclose Personal Information
We may disclose your personal information to third parties for contract fulfillment and legitimate business purposes, including:
- Vendors performing services (IT management, payments, data analytics, shipping).
- Business and marketing partners for advertising.
- In connection with business transactions like mergers or bankruptcy.
- To comply with legal obligations (subpoenas, search warrants).
5. Third Party Websites and Links
Our Site may link to third-party platforms. We do not control and are not responsible for the privacy or security of sites not affiliated with us. Please review their privacy policies before providing information.
6. Children's Data
The Services are not intended for children. We do not knowingly collect personal information about children. Parents may contact us to request deletion if a child has provided data.
7. Security and Retention
No security measures are perfect. We recommend not using insecure channels for sensitive info. We retain data based on whether we need it to maintain your account, provide Services, or comply with legal obligations.
8. Your Rights
Right to Access/Know: Request details on the data we hold.
Right to Delete: Request removal of your information.
Right to Correct: Fix inaccurate information.
Portability: Receive a copy for transfer.
To exercise these rights, please contact us at the email below. We will not discriminate against you for exercising your rights.
9. Complaints
If you have complaints about how we process your personal information, please contact us. If not satisfied, you may appeal our decision or lodge a complaint with your local data protection authority.
10. International Users
We may transfer, store and process your personal information outside your country. For European users, we rely on recognized transfer mechanisms like the Standard Contractual Clauses (SCCs).